Cookies Policy

Last modified: February 17, 2022

Our website uses "cookies" to collect certain data from the computer or mobile device you use to access our website. Our online Privacy Policy applies in addition to this Cookie Policy.


What Is A Cookie?

A cookie is a piece of data that is stored on the computer or mobile device you use to access our website. Cookies are sent by a web server to your device and are stored on your device's browser.


Why Do We Use Cookies?

Cookies allow us to understand how you use our website, such as which pages you visit and how long you spend on our website. Cookies generally improve your experience with our website, by helping us remember your preferences, facilitate your navigation on our website, display content, improve security, improve the design of our website, and allow our website to function properly.


How Long Do Cookies Last?

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie is stored on your device's web browser until you delete it, or it reaches its set expiration date. A session cookie will only stay on your device until the end of your browsing session, when the web browser is closed.


Who Puts The Cookies On My Device?

Cookies can be first party cookies or third party cookies. First party cookies are put on your device by our website while you are browsing. Third party cookies are placed on your device by a third party that is providing a service to us, such as a company that helps us understand how our website is being used. We only use first party cookies.


Cookies Are Also Divided By Category.

There are generally four categories of cookies: "strictly necessary", "performance", "functionality", and "targeting" cookies. Here is a description of each type of cookie:

  • Strictly Necessary Cookies - These cookies are necessary for the website to function and cannot be turned off. Without them, services that you have asked for cannot be provided. These cookies do not store any personally identifiable information.
  • Performance Cookies - These are also known as statistics cookies. They allow us to count visits to our website and track traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around our site. All information these cookies collect is aggregated and is therefore anonymous. The sole purpose of these cookies is to improve website functions.
  • Functionality Cookies - These are also called preference cookies. These cookies allow us to personalize our website by remembering what choices you have made in the past, what language you might prefer, or what your username and password are so you can automatically log in. If you do not allow these cookies, then some or all of these services may not function properly.
  • Targeting Cookies - These are also called advertising cookies. They are placed by third-parties to deliver advertising and other marketing communications.

Although we want you to know about the different types of cookies, it is also important for you to know that we only use Strictly Necessary Cookies. None of these Cookies store personally identifiable information.


The Cookies we use are:

Cookie Name Description Lifetime
__RequestVerificationToken Used by the antiforgery system. Session
.AspNet.ApplicationCookie Used to identify user sessions. A user session starts when a user browses the portal for the first time. And ends when the session is closed. Authentication site settings can be used to change session expiry time span. Session
adxPreviewUnpublishedEntities Stores preview ON/OFF mode used in classic CMS system for portal administrators. Session
adx-notification Used in basic form actions to store alert message to be shown on redirection. Session
ARRAffinity Added automatically by Azure websites and ensures that requests are load balanced between different sites. Doesn't store any of user information. Session
ASP.NET_SessionId Used to maintain the session of a logged in user to avoid repeated sign-in. Session
ContextLanguageCode Stores the default language of the user accessing portal within a session and across webpages. The cookie is deleted after session closes. Session
Dynamics365PortalAnalytics Critical service cookie to analyze service usage anonymously and aggregated for statistical purpose. This cookie does not store any personal data and is used by Microsoft to collect analytics about portal service 90 days
isDSTObserved Stores a value to indicate if the current moment is in daylight saving time. Session
isDSTSupport Indicates whether a specified date and time falls in the range of daylight saving time. Session
timeZoneCode Stores the timezonecode field value of CRM timezonedefinition table for the current timezone. Session
timezoneoffset Stores the timezone difference between UTC and Local browser time. Session
__hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.It contains the string "yes" or "no". 90 days
This cookie can be set to prevent the tracking code from sending any information to HubSpot. It contains the string "yes".
90 days
__hs_initial_opt_in This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. It contains the string "yes" or "no". 7 days
__hs_cookie_cat_pref This cookie is used to record the categories a visitor consented to. It contains data on the consented categories. 90 days
hs_ab_test This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. It contains the id of the A/B test page and the id of the variation that was chosen for the visitor. Session
<id>_key When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page. It contains an encrypted version of the password so future visits to the page will not require the password again. 14 days
hs-messages-is-open This cookie is used to determine and save whether the chat widget is open for future visits. It is set in your visitor's browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity. If your visitor manually closes the chat widget, it will prevent the widget from re-opening on subsequent page loads in that browser session for 30 minutes. It contains a boolean value of True if present. 30 minutes
hs-messages-hide-welcome-message This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. It contains a boolean value of True or False. 1 day
__hsmem This cookie is set when visitors log in to a HubSpot-hosted site. It contains encrypted data that identifies the membership user when they are currently logged in. 7 days
hs-membership-csrf This cookie is used to ensure that content membership logins cannot be forged. It contains a random string of letters and numbers used to verify that a membership login is authentic. Session
hs_langswitcher_choice This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages. It is set when a visitor selects a language from the language switcher and is used as a language preference to redirect them to sites in their chosen language in the future if they are available. It contains a colon-delimited string with the ISO639 language code choice on the left and the top-level private domain it applies to on the right. An example will be "". 2 years
__cfruid This cookie is set by HubSpot’s CDN provider because of their rate-limiting policies. Session
__cf_bm This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. 30 minutes
__hstc The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 90 days
hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. 90 days
__hssc This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 30 minutes
__hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It contains the value "1" when present. Session



How You Can Manage Cookies.

We only use Strictly Necessary Cookies, which are required for you to browse our website. You may be able to set your browser to block or alert you about these cookies, but then some parts or all of our website will not work.

Here are some links that provide information about blocking and deleting cookies:

• (Chrome)
• (Firefox)
• (Internet Explorer)
• (Edge)

Please keep in mind that blocking strictly necessary cookies may have a negative impact on the usability of our website.


Our "Do Not Track" Policy.

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your on-line activities tracked. These browser features are not uniform. We are not currently set up to respond to "Do Not Track" signals.


Our Details

Our website is owned and operated by E4E Relief LLC. Our address is 220 North Tryon Street, Charlotte, NC 28202. You can contact us by sending an email to, or writing us at E4E Relief LLC, Attn: Data Protection Officer, 220 North Tryon Street, Charlotte, NC 28202.